Author

Richard Roth

Richard Roth

Strategie & Automatisierung

Richard combines process thinking, SEO and automation. He looks at workflows rather than technologies and finds the points where software genuinely saves time in everyday work.

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Articles by Richard

RPA as an abstract tile motif

Automation

RPA explained: what fits small and mid-sized businesses

What RPA (robotic process automation) is, where it makes sense and where a tailored automation is the better choice for small and mid-sized businesses. Honestly assessed.

October 29, 2026

Automating bookkeeping as an abstract tile motif

Automation

Automating bookkeeping: receipts, invoices, workflows

How to automate bookkeeping in a company: reading receipts, creating and assigning invoices, handing data to the tax advisor. Explained in practical terms.

October 23, 2026

Automating business processes as an abstract tile motif

Automation

Automating business processes: where companies start

Which business processes are worth automating first, how to spot good candidates and how a pragmatic start works, without a big project.

October 14, 2026

Digitising and automating processes as an abstract tile motif

Digitalisation

Digitising and automating processes: the guide

How companies digitise and automate their processes step by step: the main starting points, a pragmatic approach and what pays off first.

October 8, 2026

AI terms as an abstract tile motif

AI

AI terms for companies: AI, ML and agents explained

AI, ML, LLM, AI agent: the most important terms around artificial intelligence explained simply, including what AI, machine learning and "AI-ready" mean for companies.

October 5, 2026

AI in customer service as an abstract tile motif

AI

AI in customer service: opportunities, limits and practice

How AI really helps in customer service: sorting requests, draft replies, solving simple cases. Where the limits are and how a good chatbot works without frustration.

September 29, 2026

AI consulting as an abstract tile motif

AI

AI consulting: what companies should look for

What good AI consulting is, which questions it answers and how to spot dubious offers. An honest guide for companies that want to use AI sensibly.

September 23, 2026

AI for companies as an abstract tile motif

AI

AI for companies: use cases, benefits and getting started

Where artificial intelligence genuinely helps in a company: the main use cases, the concrete benefits, a pragmatic way to start and what to keep in mind about data protection.

September 17, 2026

Two figures and a check mark symbolising partnership, illustrated

Custom software

How to spot a good software development partner

How to spot a good software development partner. What to look for, which warning signs to watch out for and how a good collaboration actually works.

September 14, 2026

A cluttered spreadsheet turning into a clean application, illustrated

Custom software

Replace Excel: when a custom app beats the spreadsheet

Excel eventually hits its limits. How to tell when a custom app instead of Excel pays off, and when the spreadsheet is perfectly enough.

September 8, 2026

Cost of custom software as an abstract tiled motif

Custom software

What does custom software cost? Prices, models and cost factors

What custom software costs comes down to a few factors. A clear overview of pricing models, cost drivers and why starting small keeps the investment predictable.

September 2, 2026

Custom and standard software as an abstract tiled motif

Custom software

Custom software or off-the-shelf: when is each worth it?

Off-the-shelf software or tailored software? A clear decision guide for SMEs: how to tell when standard is enough and when custom software really pays off.

August 24, 2026

Abstract illustration of an automated process flow

Automation

When automation is really worth it: five signs

Not every process should be automated. Five practical signs that tell you whether custom software and automation are worth it for your workflow.

August 22, 2026