Guide

Software, automation and AI, explained practically

Concrete articles for mid-sized companies: where automation really helps, what a pragmatic first step looks like, and where AI adds value, and where it doesn’t.

RPA as an abstract tile motif

Automation

RPA explained: what fits small and mid-sized businesses

What RPA (robotic process automation) is, where it makes sense and where a tailored automation is the better choice for small and mid-sized businesses. Honestly assessed.

Richard Roth · October 29, 2026

Paperless office as an abstract tile motif

Digitalisation

Paperless office: digitising documents in the company

How a paperless office really succeeds in a company: digitising documents, finding them and filing them securely. With a pragmatic approach instead of a big project.

Till Täubrich · October 26, 2026

Automating bookkeeping as an abstract tile motif

Automation

Automating bookkeeping: receipts, invoices, workflows

How to automate bookkeeping in a company: reading receipts, creating and assigning invoices, handing data to the tax advisor. Explained in practical terms.

Richard Roth · October 23, 2026

Email automation as an abstract tile motif

Automation

Email automation in the company: sensible examples

How email automation genuinely relieves the load in a company: sorting incoming mail, preparing replies, triggering cases. With examples and how to get started.

Till Täubrich · October 20, 2026

Automating workflows as an abstract tile motif

Automation

Automating workflows: examples and getting started

What workflow automation is, which workflows lend themselves to it and how a pragmatic start works. With examples from everyday work in small and mid-sized businesses.

Till Täubrich · October 17, 2026

Automating business processes as an abstract tile motif

Automation

Automating business processes: where companies start

Which business processes are worth automating first, how to spot good candidates and how a pragmatic start works, without a big project.

Richard Roth · October 14, 2026

Process optimisation as an abstract tile motif

Automation

Process optimisation: methods, approach and examples

What process optimisation is, which methods prove themselves in small and mid-sized businesses and what a pragmatic approach looks like that does not get stuck in analysis.

Till Täubrich · October 11, 2026

Digitising and automating processes as an abstract tile motif

Digitalisation

Digitising and automating processes: the guide

How companies digitise and automate their processes step by step: the main starting points, a pragmatic approach and what pays off first.

Richard Roth · October 8, 2026

AI terms as an abstract tile motif

AI

AI terms for companies: AI, ML and agents explained

AI, ML, LLM, AI agent: the most important terms around artificial intelligence explained simply, including what AI, machine learning and "AI-ready" mean for companies.

Richard Roth · October 5, 2026

AI automation as an abstract tile motif

AI

AI automation: automating processes with AI

What sets AI automation apart from classic automation, where the combination brings the greatest value and how a pragmatic start works.

Till Täubrich · October 2, 2026

AI in customer service as an abstract tile motif

AI

AI in customer service: opportunities, limits and practice

How AI really helps in customer service: sorting requests, draft replies, solving simple cases. Where the limits are and how a good chatbot works without frustration.

Richard Roth · September 29, 2026

AI assistant as an abstract tile motif

AI

AI assistant for companies: sensible use cases

What an AI assistant can do in a company, where it truly saves time and how to get started safely and GDPR-compliant. Practical and without the hype.

Till Täubrich · September 26, 2026

AI consulting as an abstract tile motif

AI

AI consulting: what companies should look for

What good AI consulting is, which questions it answers and how to spot dubious offers. An honest guide for companies that want to use AI sensibly.

Richard Roth · September 23, 2026

AI agent as an abstract tile motif

AI

What is an AI agent? Examples and value for companies

What an AI agent is, how it differs from a chatbot and where it takes on real tasks in companies. With examples and a pragmatic way to get started.

Till Täubrich · September 20, 2026

AI for companies as an abstract tile motif

AI

AI for companies: use cases, benefits and getting started

Where artificial intelligence genuinely helps in a company: the main use cases, the concrete benefits, a pragmatic way to start and what to keep in mind about data protection.

Richard Roth · September 17, 2026

Two figures and a check mark symbolising partnership, illustrated

Custom software

How to spot a good software development partner

How to spot a good software development partner. What to look for, which warning signs to watch out for and how a good collaboration actually works.

Richard Roth · September 14, 2026

An internal dashboard with several widgets, illustrated

Custom software

Building internal tools: when a custom web app is worth it

What internal tools are, when they beat off-the-shelf software and why a web application is often the most pragmatic way to run internal workflows.

Till Täubrich · September 11, 2026

A cluttered spreadsheet turning into a clean application, illustrated

Custom software

Replace Excel: when a custom app beats the spreadsheet

Excel eventually hits its limits. How to tell when a custom app instead of Excel pays off, and when the spreadsheet is perfectly enough.

Richard Roth · September 8, 2026

From blueprint to finished application, illustrated

Custom software

Having custom software built: process, timeline and pitfalls

How does a custom software project actually run? The phases, a realistic timeline and the most common pitfalls when you have custom software built.

Till Täubrich · September 5, 2026

Cost of custom software as an abstract tiled motif

Custom software

What does custom software cost? Prices, models and cost factors

What custom software costs comes down to a few factors. A clear overview of pricing models, cost drivers and why starting small keeps the investment predictable.

Richard Roth · September 2, 2026

Progressive web app as an abstract tiled motif

Custom software

Progressive Web App (PWA): what it is & when it helps

What is a Progressive Web App, what can it do and when is it worth it compared to a native app? A clear overview for decision-makers in small and mid-sized companies.

Till Täubrich · August 30, 2026

Low-code, no-code and custom software as a tiled motif

Custom software

Low-code, no-code or custom software: what fits when?

Low-code and no-code are fast and cheap for standard cases. Where they hit their limits and when real custom software is the better choice: weighed up honestly.

Till Täubrich · August 27, 2026

Custom and standard software as an abstract tiled motif

Custom software

Custom software or off-the-shelf: when is each worth it?

Off-the-shelf software or tailored software? A clear decision guide for SMEs: how to tell when standard is enough and when custom software really pays off.

Richard Roth · August 24, 2026

Abstract illustration of an automated process flow

Automation

When automation is really worth it: five signs

Not every process should be automated. Five practical signs that tell you whether custom software and automation are worth it for your workflow.

Richard Roth · August 22, 2026